Contact

Legal

Last updated 25 October 2026

This site is run by Will Neeteson, an independent design studio based in Amsterdam, the Netherlands.

Email
hello@willneeteson.com
Chamber of Commerce (KvK)
TBC
VAT number
TBC

The site collects as little as it can. When you send a project request, join a waitlist or subscribe to the newsletter, the details you enter are used for that and nothing else, and are never sold or shared for marketing.

Visits are counted with Vercel Web Analytics, which uses no cookies and doesn't identify you. Your cart and your sound preference are kept in your own browser and never sent to the studio.

You can ask to see, correct or delete anything held about you by emailing hello@willneeteson.com.

All work shown here, including images, illustration, type and writing, belongs to the studio or to the clients and collaborators credited with it. Please don't reuse it without asking.

Care goes into keeping the site accurate, but it comes as is, and the studio isn't liable for the content of sites it links to.

The shop sells books, prints and objects made by the studio. These terms apply to every order. If you buy as a consumer, they never take away the rights the law gives you; where they seem to, the law wins.

An order is placed when you pay at checkout, and the agreement between you and the studio is made when the order confirmation reaches your inbox. If something turns out to be unavailable after all, you'll hear straight away and get your money back in full.

Prices are in euros and include VAT where it applies. Shipping is added at checkout and shown before you pay. The price that applies is the one on the site when you order.

A price marked as not final is an indication for something that isn't on sale yet, and may change before it is. You'll always see the final price before you pay.

Payment is taken in full when you order, through a secure payment provider; the studio never sees your card details. Accepted payment methods: TBC

Orders are packed by hand and sent from Amsterdam, wrapped to arrive as they left: books boxed, prints flat or rolled in a tube.

Free shipping
On orders over €50
Shipping costs
Shown at checkout TBC
Destinations
TBC
Dispatch
Within a few working days of your order TBC
Tracking
Sent by email once your order is on its way

Delivery times after dispatch depend on the carrier and the destination and can't be guaranteed, but an order will always reach you within 30 days unless agreed otherwise. If it's going to take longer, you can cancel and get a full refund.

Orders sent outside the European Union may be charged import duties and taxes on arrival. These are set by the destination country and are paid by the person receiving the parcel.

The order is the studio's responsibility until it's delivered to you. If a parcel goes missing on the way, a replacement or a refund follows once the carrier confirms it's lost.

If you buy as a consumer within the EU, you can change your mind within 14 days of receiving your order, without giving a reason. Email hello@willneeteson.com with your order number to say so, then send the item back within 14 days of that email.

Your refund, including the standard shipping you paid, follows within 14 days of hearing from you, though it may wait until the item is back or you've sent proof of return. The cost of sending it back is yours.

Please return items unused and as they arrived. You may look at a book or a print the way you would in a shop, but if it comes back handled, marked or damaged, the refund can be reduced by the loss in value.

Items made or altered for you, such as a book signed with a personal dedication, can't be returned unless they're faulty.

If something arrives damaged, or turns out not to be as described, email a photo and your order number within a reasonable time of finding out. A replacement, repair or refund follows, whichever suits, and the studio covers the shipping both ways.

This is on top of the legal guarantee you have as a consumer: what you buy must be what was described and last as long as you could reasonably expect.

Joining a waitlist isn't an order and costs nothing. You'll get one email when the product can be ordered, and nothing else; there's no obligation to buy, and your address isn't used for anything more.

When something is offered for pre-order, it's paid when you order and sent when it's ready. The expected date is given on the product page. Until it's sent you can cancel for a full refund, and if the date moves you'll hear about it. Your right to withdraw starts once it arrives.

Where a product is a limited edition, its size is given on the product page, and once it's sold out it won't be reprinted in the same form.

Every effort goes into showing colours faithfully, but screens differ, and printed paper and ink can look slightly different in hand. Small variations from print to print are part of how they're made, not a fault.

For anything about an order, email hello@willneeteson.com. You'll get a reply within 14 days, and usually much sooner.

These terms are governed by Dutch law. If you live elsewhere in the EU, you keep the protections of your own country's consumer law, and you can always take a dispute to the courts where you live.